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Responsible entity:
Ador Precious Metals Ltd.
Klotzstr. 33
40721 Hilden, Germany
Tel.: +49 2103 9866-30
 
Data Protection Officer:
Phil Sütterle
+49 2103 9866-20
 
PRIVACY POLICY
1. DATA PROTECTION AT A GLANCE
BASIC INFORMATION ON DATA PROCESSING AND LEGAL BASIS
 
1.1 This privacy policy informs you about the type, scope and purpose of the processing of personal data within our online offer and the websites, functions and content connected with it (hereinafter referred to as "online offer" or "websites"). The privacy policy applies regardless of the domains, systems, platforms and devices (e.g. desktop or mobile) used on which the online offer is executed.
 
What is personal data?
Personal data is any data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.
 
1.2 The personal data of users processed within the scope of our online offer includes inventory, contact, content, contract and usage data as well as meta/communication data, employee master data and applicant data.
 
1.3 The groups of persons concerned include our business partners, users and customers as well as interested parties, other visitors to our online offering, employees and applicants.
1.4 We process users' personal data only in compliance with the applicable data protection regulations.
 
1.5 We pass on personal data (and user data) to affiliated companies only for the purpose of order processing and its improvement, in the sense of the person concerned. These companies are either subject to this privacy policy or follow policies that ensure at least the same level of protection of your data as the privacy policy of Ador-Edelmetalle GmbH.
 
2. NATURE OF THE PERSONAL DATA COLLECTED
 
2.1 In order to carry out our business processes, we collect and process the personal data that is expected to be required in this context and also pass on the necessary data to third parties (executing order recipient). Furthermore, we use the data to provide a customer-specific order history and for marketing measures.
 
2.2 Personal data collected when visiting the website
Category definition
Meta/communication data Device ID, IP address , location data, operating system incl. corresponding version and possibly the browser used.
Usage and connection data Access times, interests, web pages visited, IP address and other log data
Access data username, user ID, password (encrypted)
Inventory data Company address, contact person, e-mail address as well as other contact data, bank data, creditworthiness data, license plate number, assigned company if applicable.
Communication data Reviews, support requests and other communication, photographs, videos.
 
 
2.3 Personal data collected during registration
 
Category definition
Meta/communication data Device ID, IP address , location data, operating system incl. corresponding version, and possibly the browser used.
Usage and connection data Access times, interests, web pages visited, IP address and other log data
 
2.4 Personal data collected during registration and ordering
Category definition
Meta/communication data Device ID, IP address , location data, operating system incl. corresponding version and possibly the browser used.
Usage and connection data Access times, interests, web pages visited, IP address and other log data
Access data username, user ID, password (encrypted)
Inventory data Company address, contact person, e-mail address as well as other contact data, bank data, creditworthiness data, license plate number, assigned company if applicable.
Communication data Ratings, support requests and other communication
Order data Order history
 
 
3. SAFETY MEASURES
 
3.1 We take organizational, contractual and technical security measures in accordance with the state of the art to ensure that the provisions of data protection laws are complied with and thus to protect the data processed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorized persons.
 
3.2 SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as to the site operator, this site uses SSL- or TLS-encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from "https://" to "https://" and by the lock symbol in your browser line.
 
3.3 If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.
 
4. DISCLOSURE OF DATA TO THIRD PARTIES AND THIRD-PARTY PROVIDERS
 
4.1 Data will only be passed on to third parties within the framework of legal requirements.
 
4.2 If we use subcontractors to provide our services, we will take appropriate legal precautions and corresponding technical and organizational measures to ensure the protection of personal data in accordance with the relevant statutory provisions.
 
4.3 If content, tools or other means from other providers (hereinafter collectively referred to as "third party providers") are used within the scope of this privacy policy and their named registered office is located in a third country, it is to be assumed that a transfer of data to the third party providers' countries of domicile takes place. The transfer of data to third countries takes place either if there is an adequate level of data protection, user consent or otherwise legal permission.
 
5. REGISTRATION AND USER ACCOUNT
 
5.1 We create a so-called user account for each user of our services, in which they can view their contact and order data in particular. Within the scope of the registration, the required mandatory information will be provided to the users. The user accounts are not public and cannot be detected by search engines. If users have terminated their user account, their data will be deleted at the request of the user with regard to the user account, subject to their retention is necessary for commercial or tax reasons in accordance with Art. 6 para. 1 lit. c DSGVO. It is the responsibility of the users to save their data in the event of termination before the end of the contract. We are entitled to irretrievably delete all user data stored during the term of the contract.
 
5.2 Within the scope of registration and renewed registrations as well as the use of our online services, we store the IP address and the time of the respective user action. The storage takes place on the basis of our legitimate
interests, as well as those of the users, in protection against misuse and other unauthorized use. In principle, this data is not passed on to third parties, unless it is necessary for the pursuit of our claims or there is a legal obligation to do so in accordance with Art. 6 Para. 1 lit. c DSGVO.
5.3 We process usage data (e.g., the web pages visited on our website, interest in our products) and content data (e.g., entries in the contact form or user profile) for advertising purposes in a user profile, e.g., to display product information to users based on the services they have used to date.
 
6. ONLINE MARKETING
 
6.1 When contacting us, the user's details are processed for the purpose of handling the contact request and its processing in accordance with Art. 6 para. 1 lit. b) DSGVO.
 
6.2 The user's data may be stored in our Customer Relationship Management System ("CRM System") or comparable request organization.
 
7. COLLECTION OF ACCESS DATA AND LOG FILES
 
7.1 We collect on the basis of our legitimate interests within the meaning of Art. 6 para. 1 lit. f. DSGVO, we collect data about each access to the server on which this service is located (so-called server log files). The access data includes the name of the website accessed, file, date and time of access, amount of data transferred, geodata, customer number, notification of successful access, browser type and version, the user's operating system, referrer URL (the previously visited page), IP address and the requesting provider.
 
7.2 Log file information is stored for security reasons (e.g. for the clarification of abuse or fraud) and for the improvement of our online offer for a maximum period of 6 months and then deleted. Data whose further storage is necessary for evidentiary purposes is exempt from deletion until the final clarification of the respective incident.
 
8. COOKIES & REACH MEASUREMENT
 
8.1 Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.
 
8.2 Most of the cookies we use are so-called "session cookies". They are automatically deleted after the end of your visit. Other cookies remain stored on your terminal device until you delete them. These cookies allow us to recognize your browser on your next visit. You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser.
 
8.3 If you do not want cookies to be stored on your computer, you must deactivate the corresponding option in the system settings of your browser. The exclusion of cookies can lead to functional restrictions of our online offer.
 
8.4 You may object to the use of cookies for reach measurement and advertising purposes via the Network Advertising Initiative's D eactivation Page and additionally the U.S. website or the e uropean website.
 
9. GOOGLE ANALYTICS
 
9.1 We use Google Analytics 360 Suite, a web analytics service provided by Google Ireland Limited, on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offering within the meaning of Art. 6 (1) f. DSGVO) Google Analytics 360 Suite, a web analytics service provided by Google Ireland Limited. Google uses cookies. The information generated by the cookie about your use of this website will be transmitted to and stored by Google on servers in Ireland.
 
9.2 Google is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European data protection law.
 
9.3 Google will use this information on our behalf to evaluate the use of our online offer by users, to compile reports on the activities within this online offer and to provide us with other services related to the use of this online offer and internet usage. In doing so, pseudonymous usage profiles of the users can be created from the processed data.
 
9.4 We use Google Analytics to display the ads placed within Google's advertising services and those of its partners only to users who have also shown an interest in our online offering or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited), which we transmit to Google (so-called "Remarketing Audiences" or "Google Analytics Audiences"). With the help of Remarketing Audiences, we also want to ensure that our ads correspond to the potential interests of users and do not have a harassing effect.
 
9.5 We use Google Analytics only with activated IP anonymization. This means that the IP address of the user is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there.
 
9.6 The IP address transmitted by the user's browser will not be merged with other data from Google. Users can prevent the storage of cookies by setting their browser software accordingly; users can also prevent the collection of the data generated by the cookie and related to their use of the online offer to Google, as well as the processing of this data by Google, by downloading and installing the appropriate browser plugin.
 
9.7 You can find out more information about Google's use of data, setting and objection options on Google's web pages: "Use of data by Google when you use websites or apps of our
 
Partners", "D ate Use for Advertising Purposes", "Manage I nformation Google Uses to Show You Ads".
 
10. GOOGLE-RE/MARKETING-SERVICES
 
10.1 We use the marketing and remarketing services (in short: remarketing services) on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. DSGVO) the marketing and remarketing services (abbr.
"Google Marketing Services") of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland ("Google").
10.2 Google is certified under the Privacy Shield Agreement and thereby offers a guarantee of compliance with European data protection law.
 
10.3 The Google marketing services allow us to display advertisements for and on our website in a more targeted manner in order to present users only with ads that potentially match their interests. If, for example, a user is shown ads for products in which he or she was interested on other websites, this is referred to as "remarketing". 
 
For these purposes, when our website and other websites on which Google marketing services are active are called up, a code from Google is executed directly by Google and so-called (re)marketing tags are integrated into the website. With their help, an individual cookie is stored on the user's device (comparable technologies can also be used instead of cookies). The cookies can be set by various domains, including google.com, doubleclick.net, invitemedia.com, admeld.com, googlesyndication.com or googleadservices.com. This file records which websites the user has visited, which content he is interested in and which offers he has clicked on, as well as technical information on the browser and operating system, referring websites, time of visit and other information on the use of the online offer. The IP address of the user is also recorded, whereby we inform Google Analytics that the IP address is shortened within Member States of the European Union or in other contracting states to the Agreement on the European Economic Area and only in exceptional cases is transferred in full to a Google server in the USA and shortened there. The IP address will not be merged with data of the user within other offers of Google. The aforementioned information may also be linked on the part of Google with such information from other sources. If the user subsequently visits other websites, he can be shown ads tailored to his interests.
 
10.4 User data is processed pseudonymously as part of the Google marketing services. I.e. Google does not store and process e.g. the name or email address of the users, but processes the relevant data cookie-related within pseudonymous user profiles. I.e. from Google's perspective, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has expressly allowed Google to process the data without this pseudonymization. The information collected by Google marketing services about users is transmitted to Google and stored on Google's servers in Ireland.
 
10.5 The Google marketing services used by us include, among others, the online advertising program "Google AdWords". In the case of Google AdWords, each AdWords customer receives a different "conversion cookie". Cookies can therefore not be tracked through the websites of AdWords customers. The information obtained with the help of the cookie is used to create conversion statistics for AdWords customers who have opted for conversion tracking. The AdWords customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that can be used to personally identify users.
 
10.6 We may integrate third-party advertisements based on the Google marketing service "DoubleClick". DoubleClick uses cookies that enable Google and its partner websites to serve ads based on users' visits to this website or other websites on the Internet.
 
10.7 We may integrate third-party advertisements based on the Google marketing service "AdSense". AdSense uses cookies that enable Google and its partner websites to display ads based on users' visits to this website or other websites on the Internet.
 
10.8 We may also use the "Google Optimizer" service. Google Optimizer allows us to track the effects of various changes to a website (e.g. changes to the input fields, design, etc.) as part of so-called "A/B testing". For these testing purposes, cookies are placed on users' devices. Only pseudonymous user data is processed in the process.
 
10.9 Furthermore, we may use the "Google Tag Manager" to integrate and manage the Google analytics and marketing services on our website.
 
10.10. For more information about Google's use of data for marketing purposes, please see Google's overview page or privacy policy.
 
10.11. If you wish to object to interest-based advertising by Google marketing services, you can use the settings and opt-out options provided by Google.
 
 
11. FACEBOOK SOCIAL PLUGINS
 
11.1 We use social plugins ("Plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd. DSGVO) social plugins ("plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognizable by one of the Facebook logos.
 
11.2 Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law.
 
11.3 When a user calls up a function of this online offer that contains such a plugin, his device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's device and integrated into the online offer by the latter. In the process, usage profiles can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin.
11.4 By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged into Facebook, Facebook can assign the visit to his Facebook account. If users interact with the plugins, for example by clicking the Like button or posting a comment, the corresponding information is transmitted from your device directly to Facebook and stored there. If a user is not a member of Facebook, there is still the possibility that Facebook will find out and store his or her IP address. According to Facebook, however, only an anonymized IP address is stored in Germany.
11.5 The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as the related rights and settings options for protecting the privacy of users, can be found in Facebook's privacy policy.
11.6 If a user is a Facebook member and does not want Facebook to collect data about him/her via this online offer and link it to his/her membership data stored on Facebook, he/she must log out of Facebook and delete his/her cookies before using our online offer. Further settings and objections to the use of data for advertising purposes, are possible within the Facebook profile settings or via the U.S. or E U page. The settings are platform-independent, i.e. they are used for all devices (desktop or
 
 
12. FACEBOOK, CUSTOM AUDIENCES AND FACEBOOK MARKETING SERVICES
 
12.1 Within our online offer, the so-called "Facebook pixel" of the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are a resident of the EU, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is used due to our legitimate interests in the analysis, optimization and economic operation of our online offer and for these purposes.
 
12.2 Facebook is certified under the Privacy Shield agreement and thereby offers a guarantee of compliance with European data protection law.
 
12.3 With the help of the Facebook pixel, it is possible for Facebook to determine the visitors to our online offer as a target group for the display of ads (so-called "Facebook ads"). Accordingly, we use the Facebook pixel to display the Facebook ads placed by us only to those Facebook users who have also shown an interest in our online offer or who have certain characteristics (e.g. interests in certain topics or products determined on the basis of the websites visited) that we transmit to Facebook (so-called "Custom Audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interest of users and do not have a harassing effect. With the help of the Facebook pixel, we can also track the effectiveness of the Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion").
 
12.4 The Facebook pixel is directly integrated by Facebook when you visit our websites and can save a so-called cookie on your device. If you subsequently log in to Facebook or visit Facebook while logged in, the visit to our online offer will be noted in your profile. The data collected about you is anonymous for us, so it does not offer us any conclusions about the identity of the user. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and can be used by Facebook and for its own market research and advertising purposes. If we should transmit data to Facebook for matching purposes, this data is encrypted locally in on the browser and only then sent to Facebook via a secure https connection. This is done solely for the purpose of matching data that is also encrypted by Facebook.
 
12.5 Furthermore, when using the Facebook Pixel, we use the additional function "extended matching", whereby data for the creation of target groups ("Custom Audiences" or "Look Alike Audiences") is transmitted to Facebook in encrypted form. Further notes.
 
12.6 Furthermore, we use the "Custom Audiences from File" procedure of the social network Facebook, Inc. In this case, the email addresses of the newsletter recipients are uploaded to Facebook. The upload process is encrypted. The upload is used solely to determine recipients of our Facebook ads. In this way, we want to ensure that the ads are only displayed to users who have an interest in our information and services.
 
12.7 The processing of data by Facebook takes place within the framework of Facebook's data usage policy. Specific information and details about the Facebook Pixel and how it works can be found in Facebook's help section.
 
12.8 You can object to the collection by the Facebook pixel and use of your data to display Facebook ads. To set which types of ads are displayed to you within Facebook, you can visit the page set up by Facebook and follow the instructions there on the settings for usage-based advertising. The settings are platform-independent (desktop or mobile).
 
12.9 You may further object to the use of cookies used for reach measurement and advertising purposes via the Network Advertising Initiative opt-out page and additionally the US website or the European website.
 
13. NEWSLETTER
 
13.1 With the following information, we inform you about the contents of our newsletter as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter, you agree to receive it and to the procedures described.
 
13.2 We send newsletters, e-mails and other electronic notifications with promotional information (hereinafter "newsletter") only with the consent of the recipients or a legal permission. Insofar as the contents of the Newsletter are specifically described in the course of registration, they shall be decisive for the consent of the users.
 
13.3 Double opt-in and logging: Registration for our newsletter is carried out in a so-called double opt-in process.
 
13.4 I.e. after registration you will receive an e-mail asking you to confirm your registration. This confirmation is necessary so that no one can register with other people's e-mail addresses. The registrations for the newsletter are logged in order to be able to prove the registration process according to the legal requirements. This includes the storage of the registration and confirmation time, as well as the IP address. Likewise, the changes to your data stored with the shipping service provider are logged.
 
13.5 Shipping Service Provider: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500. HubSpot is certified under the terms of the "EU - U.S. Privacy Shield Framework" and is subject to TRUSTe 's Privacy Seal and the "U.S. - Swiss Safe Harbor" Framework.
 
13.6 To subscribe to the newsletter, it is sufficient to provide your email address.
 
13.7 The use of the dispatch service provider, the performance of statistical surveys and analyses as well as the logging of the registration process are based on our legitimate interests pursuant to Art. 6 para. 1 lit. f DSGVO. Our interest is directed towards the use of a user-friendly and secure newsletter system that serves our business interests and meets the expectations of users.
You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time by sending an e-mail to [email protected]
 
14. INTEGRATION OF THIRD-PARTY SERVICES AND CONTENT
 
14.1 We use content or service offers of third party providers within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimization and economic operation of our online offer in the sense of Art. 6 para. 1 lit. f. DSGVO). DSGVO), we use content or services offered by third-party providers. The following presentation provides an overview of third-party providers and their content, along with links to their privacy statements, which contain further information on the processing of data and, in part already mentioned here, opt-out options:
- If our users use third-party payment services (e.g. PayPal), the terms and conditions and privacy notices of the respective third-party providers apply.
- External fonts from Google Ireland Limited "Google Fonts". The integration of Google Fonts is done by a server call at Google. Privacy policy, opt-out.
- Maps of the service "Google Maps" of the third party provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Privacy policy, opt-out.
- Videos of the platform "YouTube" of the third party provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Privacy policy, opt-out.
- Functions of the Google+ service are integrated within our online offer. These functions are offered by the third-party provider Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. If you are logged in to your Google+ account, you can link the content of our pages to your Google+ profile by clicking on the Google+ button. This allows Google to assign the visit to our pages to your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Google+. Privacy Policy, Opt-Out.
- Our apps use technology from Google Firebase ( Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, "Google"). Firebase is part of the Google Cloud Platform and offers numerous services for developers. A listing of these can be found here. For Firebase Analytics, Google uses the advertising ID of the mobile device in addition to an "instance ID". You can restrict the use of the advertising ID in the device settings of your mobile device.
- For Android: Settings > Google > Ads > Reset Ad ID For iOS: Settings > Privacy > Advertising > No Ad Tracking
- You can find more information about Firebase's privacy and security here. We use servers located within the EU whenever possible. However, it cannot be ruled out that data may also be transferred to the USA. Google has joined the EU-US Privacy Shield, a data protection agreement between the EU and the USA. More information on Google Firebase and data protection can be found at https://www.google.com/policies/privacy/ and at https://firebase.google.com/.
- Functions of the Instagram service are integrated within our online offer. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to our pages to your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data and its use by Instagram. Privacy policy.
- Our online offer uses functions of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA. Each time one of our pages containing LinkedIn functions is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited our web pages with your IP address. If you click the "Recommend Button" of LinkedIn and are logged into your account at LinkedIn, it is possible for LinkedIn to assign your visit to our website to you and your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. Privacy policy, opt-out.
- Functions of the Twitter service can be integrated within our online offer. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the "Re-Tweet" function, the websites you visit are linked to your Twitter account and made known to other users. In the process, data is also transferred to Twitter. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. Privacy policy. You can change your privacy settings on Twitter in the account settings.
- We use functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. Each time one of our pages containing Xing functions is accessed, a connection to Xing servers is established. As far as we are aware, no personal data is stored in this process. In particular, no IP addresses are stored or usage behavior evaluated. Privacy policy.
- Web analytics and optimization using the service Hotjar, operated by Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe. Hotjar can be used to track movements on the websites on which Hotjar is used (so-called heat maps). For example, it is possible to see how far users scroll and which buttons users click on and how often. Furthermore, technical data such as the selected language, system, screen resolution and browser type are recorded. In this way, user profiles can be created, at least temporarily, during the visit to our website. Furthermore, with the help of Hotjar, it is also possible to obtain feedback directly from the users of the website. In this way, we obtain valuable information to make our websites even faster and more customer-friendly. Privacy policy, opt-out.
- External code of the JavaScript framework "jQuery", provided by jQuery Foundation.
- Conversion Tracking by Microsoft (Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA). Microsoft Bing Ads sets a cookie on your computer if you have reached our website via a Microsoft Bing ad. In this way, Microsoft Bing and we can recognize that someone has clicked on an ad, been redirected to our website and reached a previously determined target page (conversion page). We only learn the total number of users who clicked on a Bing ad and were then redirected to the conversion page. No personal information about the user's identity is shared. If you do not wish to participate in the tracking process, you can also refuse the setting of a cookie required for this - for example, via a browser setting that generally deactivates the automatic setting of cookies.
- Our websites use the web analysis service with bid management of intelliAd Media GmbH, Sendlinger Str. 7, 80331 Munich. Anonymized usage data is collected, aggregated and stored for the purpose of demand-oriented design and optimization of this website, and usage profiles are created from this data using pseudonyms. When intelliAd tracking is used, cookies are stored locally. According to
- In accordance with §15 of the current version of the German Telemedia Act, you as a website visitor have the right to object to the storage of your (anonymized) visitor data in the future. To do so, use the intelliAd opt-out function.
- technology from Criteo (Criteo GmbH, Unterer Anger 3, 80331 Munich, Germany). Information about the surfing behavior of website visitors for marketing purposes is collected in purely anonymous form and cookies are set for this purpose. Criteo can thus analyze the surfing behavior and subsequently display targeted product recommendations as suitable advertising banners when other websites are visited. For this purpose, cookies from the following companies are also placed via Pixel: Appnexus, MP Newmedia, Adtech, Yieldlab, Rubicon, DoubleClick (Google), AdSpirit. In no case can the anonymized data be used to personally identify the website visitor. The data collected by Criteo is only used to improve the advertising offer. On each banner displayed, there is a small "i" (for information) at the bottom right, which opens when the mouse is over and, when clicked, leads to a page on which the system is explained and an opt-out is offered. When you click on Opt-Out, an "Opt-Out" cookie is set, which prevents the display of these banners in the future. No other use or disclosure to third parties will take place. Privacy policy and opt-out.
- We use the service "portatour anywhere" by the service provider portatour (impactit GmbH, Vienna Twin Tower, Wienerbergstraße 11/B14, 1100 Vienna) for route planning. For the needs-based design of our field service appointments incl. routes, data of customers/new customers are collected, stored and processed.
 
 
15. USER RIGHTS
 
15.1 Users have the right to receive, upon request and free of charge, information about the personal data that we have stored about them.
 
15.2 In addition, users have the right to correct incorrect data, restrict processing and delete their personal data.
 
15.3 Users may also revoke their consent, in principle with effect for the future.
 
16. DELETION OF DATA
 
16.1 The data stored by us will be deleted or pseudonymized as soon as they are no longer required for their intended purpose and the deletion does not conflict with any statutory retention obligations. If the user data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to user data that must be retained for reasons of commercial or tax law.
 
17. CHANGES TO THE PRIVACY POLICY
 
17.1 We reserve the right to change the data protection declaration in order to adapt it to changed legal situations or in the event of changes to the service and data processing. Insofar as user consent is required or components of the data protection declaration contain provisions of the contractual relationship with the users, the changes will only be made with the consent of the users.
 
17.2 Users are requested to regularly inform themselves about the content of the Privacy Policy.
 
 
If you have any questions or concerns about our privacy policy or how we handle personal information, please write to us at [email protected] or contact us using our contact form at Contact Us.